tech Support

Contact Tech Support

*When submitting a ticket or email, please be prepared to provide contact information, serial numbers, and information/photos about the issue.

Postmark Print Service & Support Bulletin

Subscribe to our Bulletin to receive the most up-to-date information regarding software & firmware releases, new or updated service offerings, and more!

Subcribe
to Stay
Up-to-Date!

Sign-up Form

Login to access even more features!

  • Submit a Support Request:* Fill out a form with the info needed to get prompt support from one of our agents

  • View Request History: See past ticket history or check on the status of an open ticket

Postie,
Always on the Clock!

Visit Help Center
Email Support

Looking for quick answers?

  • Browse Support Articles: Search through articles for assistance with setup, calibration, part numbers, troubleshooting and more!

  • Chat with Postie: Our Help Center Ai Chatbot, is available 24/7 for quick, direct responses to your questions with linked articles for deeper exploration! 

Quality COntrol Certified

Each of our machines are throughly tested and certified
according to our Quality Control standard.

File Transfer

If you need to send large files to Tech Support, please use the Dropbox service below and mention file sharing in your support message.

Transfer Files